Privacy Policy

Information on the collection and processing of your personal data in accordance with the EU General Data Protection Regulation (GDPR).

  1. Controller and Contact

    The controller responsible for data processing on this website is:

    • Interaktionsanalyse
    • Kleinplatz 26
    • Phone: +49 281 8401790
    • Email: info@proclk.com

    If you have any questions regarding data protection, you can contact the address above at any time.

  2. Data Collected and Purposes of Processing

    We process personal data that you provide to us through the use of our website and services. This includes in particular:

    • Contact data (e.g., when making inquiries via the contact form)
    • Usage data (e.g., pages visited, duration of visit)
    • Technical data (e.g., IP address, browser type, operating system)

    Purposes of Processing

    Processing is carried out to provide our services, to analyze user behavior on our platforms, to communicate with you, and to improve our offerings. Analysis of user behavior is solely for the purpose of optimizing usability and content.

  3. Cookies and Tracking Technologies

    Our website uses cookies and similar technologies.

    Types of Cookies

    • Necessary Cookies: Required for the operation of the website.
    • Functional Cookies: Store preferences for your convenience.
    • Analytics Cookies: Help us understand user behavior to improve our platforms. We do not use any external third-party tracking services that pass on data for marketing purposes.

    You can control or disable the storage of cookies in your browser settings.

  4. Disclosure of Data to Third Parties

    Your personal data will only be disclosed to third parties to the extent permitted by law or if you have given your consent.

    Possible Recipients

    • Technical service providers (hosting providers) who are subject to strict contractual data protection obligations.
    • Authorities, insofar as there is a legal obligation.

    No transfer of data to third countries outside the EU/EEA takes place.

  5. Your Rights as a Data Subject

    Under the GDPR, you have extensive rights regarding your data:

    • Right of Access: You can request information about the data we have stored about you.
    • Right to Rectification: You can request the correction of inaccurate data.
    • Right to Erasure: Under certain conditions, you can request the deletion of your data.
    • Right to Restriction of Processing: You can request the restriction of the processing of your data.
    • Right to Object: You can object to the processing of your data for reasons arising from your particular situation.
    • Right to Data Portability: You have the right to receive data you have provided to us in a structured, commonly used, and machine-readable format.
    • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

    To exercise your rights or to withdraw consent, please contact the contact details provided in point 1.

  6. Data Security and Storage Period

    We implement technical and organizational security measures to protect your data from loss, manipulation, and unauthorized access.

    Personal data is only stored for as long as is necessary to fulfill the purposes of processing or as required by statutory retention obligations.

    Last Update

    This privacy policy was last updated on October 15, 2023.

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